Privacy Policy

Privacy Policy for BitsFlock Software

At BitsFlock, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our software and visit our website.

About BitsFlock

BitsFlock is a poultry management software owned and operated by Bitspanda Technology Pvt. Ltd. As a Software-as-a-Service (SaaS) platform, BitsFlock is offered to multiple customers, each operating under their own company name. While the software remains the same, the branding may vary based on the customer using our service. This Privacy Policy applies to all users of BitsFlock, regardless of the business name under which it is deployed.

Information We Collect

Personal Information

When you sign up for an account or use our software, we may collect personal information such as your name, email address, contact details, and farm-related information.

Usage Data

We collect information about how you interact with our software, including your device information, IP address, browser type, pages visited, and actions taken.

How We Use Your Information

Providing Services

We use your personal information to provide you with access to our software and deliver the services you request, including managing your farm data and facilitating communication with veterinarians.

Improving User Experience

We analyze usage data to understand how users interact with our software and website, enabling us to enhance user experience, optimize performance, and develop new features.

Communication

We may use your contact information to send you important updates, newsletters, promotional offers, and other communications related to our software and services. You can opt out of receiving marketing communications at any time.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security assessments.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your data with trusted service providers and business partners who assist us in delivering our services, subject to confidentiality obligations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Your Rights

Access and Correction

You have the right to access and update your personal information stored in our system. You can do this by logging into your account or contacting us directly.

Data Portability

You can request a copy of your data in a structured, machine-readable format for portability purposes.

Data Deletion

You can request the deletion of your account and associated data, subject to certain exceptions such as legal requirements or our legitimate interests.

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected].

This Privacy Policy was last updated on 10 February 2025.