Privacy Policy

Privacy Policy for BitsFlock Software

At BitsFlock, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our software and visit our website.

Information We Collect:

  • Personal Information: When you sign up for an account or use our software, we may collect personal information such as your name, email address, contact details, and farm-related information.
  • Usage Data: We collect information about how you interact with our software, including your device information, IP address, browser type, pages visited, and actions taken.

How We Use Your Information:

  • Providing Services: We use your personal information to provide you with access to our software and deliver the services you request, including managing your farm data and facilitating communication with veterinarians.
  • Improving User Experience: We analyze usage data to understand how users interact with our software and website, enabling us to enhance user experience, optimize performance, and develop new features.
  • Communication: We may use your contact information to send you important updates, newsletters, promotional offers, and other communications related to our software and services. You can opt-out of receiving marketing communications at any time.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security assessments.

Data Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your data with trusted service providers and business partners who assist us in delivering our services, subject to confidentiality obligations.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Your Rights:

  • Access and Correction: You have the right to access and update your personal information stored in our system. You can do this by logging into your account or contacting us directly.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format for portability purposes.
  • Data Deletion: You can request the deletion of your account and associated data, subject to certain exceptions such as legal requirements or our legitimate interests.

Updates to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected].

This Privacy Policy was last updated on 10 March, 2024.